Privacy Policy - DPDPA

Introduction

Welcome to Volody Products Pvt Ltd (“Volody” or “We” or “Us” or “Our”). We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in accordance with the Digital Personal Data Protection Act (DPDPA), 2023.

Scope

This Privacy Policy applies to all personal data processed by Volody, including data collected through our websites, mobile applications, products, services, and other interactions with you.

Data We Collect

We collect the following types of personal data:

Contact Information: Name, email address, phone number, official address.
Financial Information: Payment card details, bank account information.
Usage Data: Information about how you use our products and services.
Device Information: IP address, browser type, operating system.
Communication Data: Any communications with us, including emails and phone calls

How We Collect Data

We collect personal data in the following ways:

Directly from you when you provide it to us (e.g., when you create an account, purchase a product, or contact us).
Automatically when you use our services (e.g., through cookies and similar technologies).
From third parties (e.g., payment processors, marketing partners).

Purpose of Data Collection

We use your personal data for the following purposes:

To provide and maintain our products and services.
To process transactions and send related information, including purchase confirmations and invoices.
To communicate with you, including responding to your comments, questions, and requests.
To send you marketing communications, subject to your preferences and applicable laws.
To improve our services and develop new products.
To comply with legal obligations and protect our legal rights.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Your consent.
Performance of a contract with you.
Compliance with legal obligations.
Legitimate interests, provided these do not override your rights and interests.

Data Sharing and Disclosure

We may share your personal data with:

Service Providers: Third-party vendors who help us operate our business, such as payment processors, IT service providers, and marketing agencies.
Legal Authorities: Government agencies, law enforcement, or other third parties as required by law or to protect our legal rights.
Business Transfers: In connection with a merger, acquisition, or sale of all or part of our business

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal requirements.

Your Rights

Under the DPDPA, you have the following rights:

Access: You can request a copy of your personal data.
Correction: You can request correction of inaccurate or incomplete data.
Deletion: You can request deletion of your personal data, subject to certain conditions.
Objection: You can object to the processing of your personal data.
Data Portability: You can request transfer of your data to another service provider.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Volody Products Pvt Ltd,
604, Eco House, Vishweshwar Nagar,
Off. Aarey Road,
Goregaon East,
Mumbai – 400063,
Maharashtra,

Email: support@volody.com
Phone: 8080809301

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date.

Consent

By using our services, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy.